FAQ's

A frequently asked questions

This extension is not meant for bulk messaging or spamming.

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  • It happens sometimes because of the following reasonsSome minor hang-up issues – Just reload WhatsApp Web and that will solve the issue most of the times
  • Slow internet connection – Make sure both mobile and computer have a fast internet connection. You can check the internet speed on fast.com minimum recommended internet speed is 5 MBPS on both mobile and computer.
  • Some other extension in your browser interfering with your WhatsApp web data.
  • Step 1: Create a new browser instance
  • Step 2: Open the new browser instance and install WASender
  • Step 3: Login on WhatsApp Web. If this works then you can use this browser instance for using WhatsApp web.
  • If all this does not work, try to uninstall and reinstall WhatsApp on your phone
  • Step i: Take a backup Step ii: Uninstall Step iii: Re-install Step 4: Open WhatsApp Web. If the issue is still not resolved!! Put a comment below or contact us through chat and we will resolve this for you!
  • First of all, why is profile picture relevant to avoid number banning?
  • There are a lot of scammers out there who are WhatsApp messaging.
  • If you send WhatsApp message from a WhatsApp number where there is no profile picture (or privacy settings on) then the user receiving the message will not be able to see your photo/name.
  • And if the message is promotional then the user will definitely think that you are a spammer and there is a very high chance that they will report you.
  • If too many people block or report your number too fast then WhatsApp will ban or suspend your number from their platform.
  • If you don’t want to come across as a spammer the least that you can do is have a profile picture and name that is easy to recognize and makes you come across as genuine.
  • Also, make sure that your privacy settings appropriately set so that the user can see your profile picture and name even if he does not add your number or you don’t add his number. i.e. set the About and Profile photo option in the privacy settings to ‘Everyone’.
  • Obviously there is no guarantee that the number will not be blocked if you do this but it definitely reduces the rate of number blocking.
  • How to use multiple WhatsApp Web from the same computer?
  • Step 1: Create a new browser instance
  • Step 2: Open the new browser instance and install WASender
  • Step 3: Login on to WhatsApp Web on the new browser by scanning another WhatsApp.
  • If you face any difficulties with using this then please contact the chat support team.
  • Here are all thee things you CAN NOT DO WITH THE FREE VERSION.
    • 1. You can't send more than 100 WhatsApp messages.
    • 2. You can not send customized messages using an excel sheet (CSV file)
    • 3. You can’t use WhatsApp Filter to filter all WhatsApp numbers in a database of numbers!
    • 4. You can not extract phone numbers from a group.
    • 5. You can’t download delivery reports after sending messages.
    • 6. You can not use the Play/Pause button to control the message queue any time.
    • 7. You can’t set a random time gap between messages to avoid number blocking.
    • 8. If you want to use any of the above features then you need to buy WAmessageSender Premium.

  • Here are the things that you can do with the free version of the WASender without paying a single penny.
    • 1. Send single WhatsApp messages without saving numbers.
    • 2. Send 100 WhatsApp messages
    • 3. Upload excel sheet and send to any country
    • 4. No software installation needed, just a simple chrome extension.
    • 5. WAmessageSender Free Messaging. So no fear of virus.
    • 6. Extremely simple to use.

  • As of now to the best of our knowledge, we can say that every country in the world can use the free version of the extension. If that changes anytime in the future we will update it here.
  • We use Stripe for excepting payments from any country other than India (and also PayPal in some exceptional cases). So if you can use your debit card or credit card to make the purchase then you can use the pro version as well.
  • Any questions regarding payment feasibility please contact the chat support team.
  • No, it is a chrome extension and it works only on WhatsApp web on Google Chrome (Mac, Windows, and Linux).
  • None of the personal or business data is stored by WAmessageSender servers. What Data Do We Store?
  • We just store basic data like
  • 1. Account id (primary phone number for the account)
  • 2. License status (to check if the user is free or pro user)
  • 3. Usage frequency data (to track how often users click on the software).
  • 4. Storing this data is compulsory to make sure we can track bugs and issues and fix them continuously to maintain the best product quality.
  • If you have any other questions about data security with our tool then you can contact the chat support team or request a callback!
  • You can send a clickable link to anyone who
  • 1. Either has your number saved in his phone book
  • 2. Or has replied to you at least once on WhatsApp.
  • Before you Save excel file as CSV make sure that the numbers column is correctly formatted. Here’s how you can correctly:
  • 1. Open the excel sheet that you want to save as CSV.
  • 2. Click on the file button at the top then go to Save As
  • 3. Choose a destination where you want to save your file.
  • 4. After you pick a destination, rename the file if you want and then click on the down arrow button in front of Save as type: chose CSV (comma delimited)
  • 5. Then click on the save button, your CSV file will be saved on the required location.
  • 1. Select the numbers column -> Right Click -> Click on ‘Format Cells’.
  • 2. Go to the ‘Number‘ category -> Go to ‘Decimal Places‘ box
  • 3. Change it ‘0’ and click ‘OK’.
  • 4. Verify that the numbers are now coming correctly
  • To send WhatsApp Messages to contacts of multiple countries, Have the ISD code in the numbers itself.
  • No limit from our side however WhatsApp might ban your number temporarily if too many people report you as spam in a single day!
  • Be careful about the number banning aspect.
  • We do not take responsibility for number blocking!
  • No!
  • Buying the Premium Version does not guarantee that your number will not be blocked. It only gives you access to the additional premium features like sending attachments, customizing messages through an excel sheet(CSV file) and much more…
  • 1. Format the messages in an interactive manner. Such that the person receiving the message thinks that it’s a real conversational message instead of a robotic -promotional message.
  • 2. Set a random time gap between messages (premium feature).
  • 3. Send name customized messages (premium feature).
  • 4. Don’t send from your personal/main business number.
  • 5. Start slow, increase the number of messages gradually (Ex – Day 1: 100 messages in 2 slots, Day 2: 150 Messages in 3-4 slots).
  • 6. Don’t send over WiFi (Use mobile internet).
  • 7. Don’t send to unknown contacts, obtain prior consent before sending the messages.
  • 8. Don’t send more than 100 in one go
  • 9. Don’t send more than 500 messages on the first day.
  • NOTE: THESE RECOMMENDATIONS ARE ONLY FOR YOUR HELP. NUMBER MIGHT GET BLOCKED EVEN AFTER FOLLOWING THIS!
  • See what you can do to make sure that people do not report you and what you can do AFTER your number gets blocked.
  • 1. In the first message share a relevant update.
  • 2. Phrase it like a question. So they will give an answer.
  • 3. Give them an option to opt-out.
  • WAmessageSender Messaging Best Practices:
  • 1. Start with sharing an update.
  • 2. Don’t send a link in the first message (They won’t be able to click on that link).
  • 3. Give them an option to opt-out.
  • 4. Send link only after they have replied to your message at least once
  • 5. If they agree to receive updates, ask them to save your number
  • Share 90% valuable content and 10% promotion (Not the other way around).
  • 6. Use WhatsApp Status to remain familiar for your contacts
  • Yes.
  • But before I tell you the process for that let’s see why number gets banned in the first place.
  • In one line, if multiple people report your number as spam back-to-back (in quick succession) then WhatsApp will ban your number.
  • And if you want to avoid banning then you need to make sure that you do not fall in the above category.
  • But once your number is banned what can you do?
  • 1. If it is the first time that the number has been banned then you don’t have to worry too much!
  • 2. Try to log in from that number again you will see an option to submit an appeal with WhatsApp.
  • 3. Click on submit an appeal and you will see a text box where you can type your message, Say something like- “my number was banned by mistake please unban it ASAP“.
  • 4. Do this and the number will be unbanned within a period of 1 to 48 hours.